Terms of Use
Entry and purchases from this online store are prohibited to persons under the age of 18. By using this website you declare that you are over 18 years of age (legal declaration). As a visitor to the nirvanasexshop.gr website, you consent to the following terms of use, which apply to all content, pages, images, photographs and files included therein. You must read these terms carefully before using the pages or services.
Buyers must use any product purchased from the nirvanasexshop.gr online store in accordance with its instructions for use. We recommend that interested parties consult a doctor before using any product from the nirvanasexshop.gr online store in order to ensure that any health problems they may have do not make the use of these products dangerous.
These terms are formulated taking into account, on the one hand, the rapid development and spread of technology and in particular the internet, and on the other hand, the current legal framework that regulates the relevant issues. Therefore, any potential relevant regulation will be the subject of this section. In any case, nirvanasexshop.gr reserves the right to change the terms of protection of personal data after informing the visiting users and within the existing or potential legal framework.
Any idea, comment, suggestion, graphic representation, mark or advertisement contained in the nirvanasexshop.gr website is the intellectual property of its owners.
The reuse of material contained in our website and in particular its copying, distribution, sending or retransmission in any form (printed, electronic) without our prior written permission or without reference to the source of origin is strictly prohibited. In the case of electronic presentation, a link must be made to the said page (site).
All material printed from our website is and remains our intellectual property.
Anything that can be downloaded from our website (screen savers/pointers, etc.) to your computer is strictly for your personal use and remains our intellectual property.
We are not responsible for any damage that the user of our website may suffer from the use or inability to use it, from errors or omissions in it, interruptions, delays in the use of the page or the transmission of the information contained in it, interruptions of the telephone line or for other reasons.
The storage of your personal data is the responsibility of our company based on the provisions of Greek legislation (Law 2472/1997). Your personal information is carefully stored by our company based on the provisions of Greek legislation (Law 2472/1997 on the protection of individuals and personal data), as supplemented by the decisions of the President of the Personal Data Protection Committee, Presidential Decrees 207/1998 and 79/2000 and article 8 of Law 2819/2000 as well as Law 2774/1999 and European law (Directives 95/46/EC and 97/66/EC), as well as amendments and supplements thereof. User-members have the right to correct or delete their personal data at any time by simply visiting the relevant service of nirvanasexshop.gr
On the part of the buyer, there is an obligation to diligently maintain their account information (email, password). Each account is personal and its use by another person is not permitted.
Transactions carried out through nirvanasexshop.gr are governed by international and EU law that regulates issues related to electronic commerce, as well as by the Consumer Protection Law (Law 2252/1994) that regulates issues related to distance selling.
Product Returns
Returns of goods are accepted either in the event that we sent you the wrong type of product from the one indicated in your order or in the event that your product has a problem and is within warranty.
Return Terms in case of a faulty product
The date of receipt of your order and the date of submission of the return request must not exceed 14 calendar days
The packaging must not have been tampered with and must be in its original condition
The product and packaging must not have been abused (wrinkled, pressed, etc.), so that it is in a condition that can be sold
Return Terms in case of a defective product under warranty
Please send us a photocopy of the tax receipt you received upon purchase, accompanied by a document with as much detailed information as possible, describing the problematic operation of the product.
Limitation - disclaimer
The warranty does not apply to all products supplied to you by nirvanasexshop.gr, in case the damage was caused:
by water, fall or careless storage
by repair or modification of the device's operating system by an unauthorized store
due to accidents of force majeure, difference or drop in voltage, poor battery charging
especially on motherboards, malfunction due to bent pins of the processor socket is not covered in any case
Return procedure
For more information we are always at your disposal either by phone at 2310552425 or by e-mail at info@nirvanasexshop.gr
Return Policy without justification
The Customer can easily return the products he has purchased from the online store because he simply changed his mind, within fourteen (14) days of receiving them. The Customer can deliver the products directly to the Company's headquarters or send them at his own expense to the Company's headquarters. In any case, for online orders, the Customer is obliged to contact the Company's Customer Service department before returning the products, either by telephone (tel: 2310552425), or by sending an e-mail (e-mail to the e-mail address: info@nirvanasexshop.gr). In particular, the Customer has the above right to return a product purchased from the online store without stating the reasons, under the following terms and conditions:
Within a period of fourteen (14) calendar days from its delivery and in the case of multiple goods ordered by the Customer with one order and delivered separately from the time of receipt and the last, the Customer is entitled to withdraw from the sale (hereinafter "Withdrawal")
This withdrawal is unfounded and the Customer must return the product in exactly the same excellent condition as received. In particular, the returned product must be unused, in excellent condition ("as new"), exactly as before its sale, in its complete original packaging (box, nylon, foam, etc.) which must not have any tears or damage/alterations) and with all the contents of the original packaging (instructions for use, characteristics and guarantees, etc.). In addition, in order for the return of the product to be accepted, the original purchase document (retail receipt, invoice) must be presented by the person who originally purchased the product and whose details are reflected in the purchase document.
The return of the item is accepted only if the Customer has previously paid any amount charged to the Company for sending the product to him and the shipping costs for its return.
The Customer is obliged to return the products within fourteen (14) calendar days from the day on which he/she notified the withdrawal to “Athanassios Halbas” Koletti 27, 54627 Thessaloniki
Following the declaration of withdrawal, the Company is obliged to refund the Customer the price received. In the case of charging the Customer via credit card, the Company, if it has received the price from the Bank, will be obliged to inform the Bank of the cancellation of the transaction and the Bank will proceed with any foreseen action. Following this information, the Company bears no responsibility for the time and manner of execution of the reversal, which is regulated by the contract drawn up between the issuing bank and the Customer. In the event that the Customer had chosen the option "pick-up from the Company's headquarters", the refund will be made to him from the place where the customer received the products, that is, from our main Store: Koletti 27, 54627 Thessaloniki. For products purchased with a consumer loan, a refund is not possible due to the inability to cancel the consumer loan, the Customer is exclusively entitled to receive a credit note of equal value for the purchase of another product(s).
The refund of the price due to withdrawal to the Customer will be made no later than fourteen (14) working days from the time the Company received proven knowledge of his withdrawal.
Delivery costs are not refunded only if the Customer had chosen a delivery method other than the cheapest standard delivery method offered by the Company.
The Customer is liable to compensate the Company if he/she used the goods in a manner other than that necessary to establish the nature, characteristics and functioning of the goods in the period up to the declaration of withdrawal, and the Company is entitled to agree with the Customer on its compensation, even by mutual offsetting.A product that was sold with an additional gift must be returned together with the additional gift, otherwise the value of the gift will be deducted from the refunded amount.
Exceptions to the Right of Withdrawal of the above paragraph
The right of withdrawal under article 4 § 10 of law 2251/1994 does not apply:
In cases where the products have been received from the physical store "Athanassios Halbas" Koletti 27, 54627 Thessaloniki, as the sale is not considered to have been made at a distance.
Products that are not suitable for return, for health protection reasons or for hygiene reasons, and which have been unsealed after delivery.
Products that have been used, even if they have not been opened.
In the supply of goods that are manufactured according to the specifications that you have set as a consumer or that are clearly personalized